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Smart Referrals are digital referrals integrated with Best Practice and Medical Director software to enable faster, streamlined referrals to Queensland public hospitals.
Smart Referrals make it quicker and easier for General Practitioners (GPs) to refer their patients for specialist outpatient services ensuring referrals will be sent to the right place, first time and with all the essential referral information needed to accurately categorise as per Metro South Health Refer Your Patient website.
To find out more, watch a short 5 minute Introduction to Smart Referrals video
Smart Referrals ultimately provides digital capacity to facilitate the seamless receipt, registration and triage of specialist outpatient referrals allowing for improved referral communication, workflow efficiency, and streamlined processing.
Smart Referrals are a Queensland Health initiative and an important step in digital healthcare, creating a connected modern health system for Queenslanders. Smart referrals are a Queensland Health initiative. Brisbane South GPs can use smart referrals to refer not only to Metro South Health but also Mater, Children’s Health Queensland and most neighbouring Hospital and Health Services.
Phone: 1300 478 439
Select Option 2: Smart Referrals
24 hours, 7 days/week
Practice registration and set up is required to access Smart Referrals.
Three steps and you are ready:
1. Complete Practice Registration (PDF, 257.47 KB), Terms of Access (PDF, 525.55 KB) and Installation Checklist (PDF, 153.03 KB)
2. Email completed forms to firstname.lastname@example.org
The MSH Team are here to assist and support you through the Smart Referral process.
Phone: 1300 364 155 (option 2)
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If your practice does not use Best Practice or Medical Director, you can still send electronic referrals. More information is available on secure messaging, or call our GP Smart Referrals team.