Visitors are able to attend our facilities in Metro South Health. Please refer to the visiting restrictions for more information.
Find out more about Nurse Navigators in frequently asked questions.
If your patient needs an urgent Nurse Navigator assessment, please state clearly on the referral form.
All patients must have a condition that is expected to last at least 6 months or 2 or more chronic conditions.
Have a condition/s that requires multiple service providers and their condition has a significant impact on their physical and/or mental health and well-being.
Has social determinants that put a child at risk of not accessing appropriate recommended health.
Nurse Navigator referrals are to be sent via the Metro South Health Central Referral Hub.
Please include all relevant patient information and history in your referral for the nurse navigator service.
Clients who live outside the Metro South HHS or who are unable to access a Metro South HHS centre.
Paediatric and Adult Service available
Metro South Health is responsible for providing public health services to the people who reside within its boundaries. Special consideration is made for patients requiring tertiary care or services that are not provided by their local Hospital and Health Service. If your patient lives outside the Metro South Health area and you wish to refer them to one of our services, inclusion of information regarding their particular medical and social factors will assist with the triaging of your referral.