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Refer to Addiction and Mental Health Services

Metro South Addiction and Mental Health Services offers community, inpatient and acute care services which may be undertaken in the client’s home, in GP surgeries or in emergency departments.

Services are provided for all age groups across a range of programs from child and youth, to adult, to older persons, to specialist programs.


To refer your patient, or for information and advice, please contact:

  1. Telephone: 1300 MH CALL (1300 64 22 55)
  2. Fax: 3078 2120

About 1300 MH CALL

The 1300 MH CALL Service provides the point of access to the public mental health service for individuals with acute mental health illness. 1300 MH CALL service comprises of 24/7 Tele- Traige service and Emergency Department (Princess Alexandra Hospital, Redlands Hospital, and Logan Hospital).

  • accept referrals into the service (from both self and others),
  • gather information from individuals
  • provide mental health assessments and treatments
  • coordinate admissions to mental health inpatient units
  • refer the individual, carer and family to the appropriate service providers both within and outside the mental health service
  • provides an after-hours/24 hour service for all mental health community teams.


Any individual that may be presenting with acute mental health signs and symptoms.

Following triage the team will determine the service response time and the most suitable pathway of care. This may include contact within 24 hours or notification of a scheduled appointment for assessment, and development of a management plan.

For individuals with an acute mental health crisis, service provision is prioritised in collaboration with emergency services as the need for service and urgency is established.

Other helpful numbers

  • Bayside Mental Health Service: (07) 3825 6000
  • Logan-Beaudesert Mental Health Service: (07) 3089 2176
  • Princess Alexandra Mental Health Service: 1300 858 998.
  • Alcohol & Drug information services (24 hours): 1800 177 833
  • Homeless Persons Information Queensland Housing advice and support: 1800 47 47 53
  • Suicide-call back service (free telephone counselling): 1300 659 467
  • After Hours Suicide Support Service: 1800 859 585
Last updated 12 September 2017
Last reviewed 2 May 2017