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Health alert: Novel coronavirus (COVID-19)

Visitors are now able to attend our facilities in Metro South Health. Please refer to the visiting restrictions for more information.

Find out where to get tested at one of our fever clinic locations, where to get vaccinated or where to walk-in to get vaccinated this "super weekend", our COVID-19 response and read the latest Queensland Government information.

General Practice Liaison Officer (GPLO) Program

The Metro South GPLO Team are here to assist

The GP Liaison Officers (GPLO’s) are available to support and assist GP’s with:

Contact details

Telephone1300 364 155 (option 2) Mon-Fri 8am-4pm

If the lines are busy - Please leave a message and the GPLO Team will return your call


  • Provide direct contact point for General Practice to navigate Metro South Health outpatient services and referral processes for optimal patient care
  • Enhance the patient journey by coordinating and improving the communication between primary and secondary care, in collaboration with the Brisbane South PHN
  • Engage and support clinicians and staff to implement improvement initiatives or adapt existing models of care for best patient care and healthcare integration
  • Support primary care clinicians with specific queries and escalation point for GP feedback across Metro South Health
  • Identify and address service gaps especially at the interface between primary and specialist outpatient care, including collaboration with and promotion of SpotOnHealth Health Pathways
  • Support clinical outpatient handover between primary and secondary care, including electronic transmission and secure messaging
  • Support the MSH Central Referral Hub and Outpatient Departments in delivering key messages and initiatives in the outpatient journey


GPLO Program Diagram


Last updated 23 September 2020
Last reviewed 13 September 2018