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Health alert: Novel coronavirus (COVID-19)

Visiting hours

Visitor restrictions

To help prevent the spread of COVID-19 and to protect you, our patients and our staff, we are limiting the number of visitors to our hospital.

We ask that patients and visitors follow visiting restrictions and social distancing rules as follows:

  • each patient may have one visit per day,
  • with no more than two people per visit,
  • for a maximum visit up to two hours,
  • and to practice social distancing rules implemented by the Queensland Government.

Please avoid bringing children under 16 years of age to the hospital.

For infection control reasons it is very important that all visitors wash their hands before entering and after leaving a patient's bedside area. Visitors should not sit on the patient's bed. Chairs are provided for visitors.

Facilities in Metro South Health follow directions about visiting from the Prime Minister and the Chief Health Officer. 
Sometimes visitors need to be restricted further to ensure patients and residents are safe.  It is important to protect our patients or residents from other illnesses including influenza or other non-COVID respiratory viruses. 
At these times, our staff work with patients, residents and family members so everyone knows how they can help keep patients safe.

More information

Standard visiting hours post COVID-19

Our visiting hours vary from ward to ward but are generally:

  • 11am to 8pm.

Specific ward visiting hours

WardVisiting hours
Canaipa Ward (Cardiac and HDU)11am to 8pm
Haemodialysis Unit (Renal)Open visiting
HDU (High Dependency Unit)11am to 2pm and 4 pm to 8 pm
Karragarra Ward (Women and Birthing)7am to 10pm for fathers only
11 am to 2pm and 4pm to 8pm for general visiting
2pm to 4 pm is mother's rest period
Birth suite: 3 people maximum with each labouring woman
Lamb Ward (Children)Parents unrestricted visiting, all other visitors at the discretion of staff, however no visitors (other than parents) after 8pm
Macleay Ward (Medical)
(Special arrangements for palliative patients)
11am to 8pm
Stradbroke Ward (Surgical)11am to 8pm
Yugaipa Ward (Mental Health)11am to 8pm

Children who are visiting must be directly supervised by an adult visitor at all times.

Women and Birthing Unit

The Women and Birthing Unit has a rest period for women and their babies from 2pm to 4pm.  Visitors are asked to leave the unit during this time.  Parents whose babies are in the special care nursing may visit their baby at any time.

Last updated 24 April 2020
Last reviewed 19 October 2016