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Health alert: COVID-19

COVID-19 Alert: We are currently at GREEN traffic light level - there is no restriction for coming to hospital to receive healthcare. Visitors are currently welcome at Metro South Health facilities, and are asked to help keep patients safe by maintaining physical distancing where possible and practising hand hygiene. See visitor restrictions and the latest Queensland Government information. [18 January 2023].

Visiting hours

Visitors are able to attend our facilities in Metro South Health.

Please refer to our hospital visitor restrictions for current information on visitation restrictions at our facilities and mask requirements.

Mask requirements / physical distancing

All patients and visitors/support persons (where tolerated) must maintain physical distancing where possible and wear a face mask, if safe to do so, if they cannot stay 1.5m apart from other people. Density rules allow one person per two square metres (2m2). You will be required to check in using the Check in Qld app when visiting the hospital. Hospital staff need to adhere to appropriate PPE requirements.

You must not visit hospital if you:

  • have been diagnosed with COVID-19 or asked to quarantine
  • have had contact with a person with COVID-19 in the last 14 days
  • have been overseas (excluding safe travel zone countries) or visited a COVID-19 hotspot in the last 14 days 
  • are waiting on COVID-19 test results (except for tests due to surveillance testing obligations)
  • are unwell in any way, particularly with a fever, cough, sore throat and shortness of breath
  • are a close contact of someone with COVID-19, unless their quarantine period has ended
  • have been to an interstate exposure venue in the last 14 days.

Thank you for your support and understanding.

Standard visiting hours

Our visiting hours vary from ward to ward but are generally:

  • 11am to 8pm.

Specific ward visiting hours

WardVisiting hours
Canaipa Ward (Cardiac and HDU)11am to 8pm
Haemodialysis Unit (Renal)Open visiting
HDU (High Dependency Unit)11am to 2pm and 4 pm to 8 pm
Karragarra Ward (Women and Birthing)7am to 10pm for fathers only
11 am to 2pm and 4pm to 8pm for general visiting
2pm to 4 pm is mother's rest period
Birth suite: 3 people maximum with each labouring woman
Lamb Ward (Children)Parents unrestricted visiting, all other visitors at the discretion of staff, however no visitors (other than parents) after 8pm
Macleay Ward (Medical)
(Special arrangements for palliative patients)
11am to 8pm
Stradbroke Ward (Surgical)11am to 8pm
Yugaipa Ward (Mental Health)11am to 8pm

Children who are visiting must be directly supervised by an adult visitor at all times.

Women and Birthing Unit

The Women and Birthing Unit has a rest period for women and their babies from 2pm to 4pm.  Visitors are asked to leave the unit during this time.  Parents whose babies are in the special care nursing may visit their baby at any time.

Last updated 1 June 2022
Last reviewed 8 October 2021