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Metro South Health has commenced a number of rapid access services GPs can refer to. These services provide assessment and treatment to patients requiring escalation of care, bypassing the need to attend the Emergency Department and to prevent further clinical progression in their conditions.
This page will be updated as further services are available.
The MAPU Rapid Access Service at the Princess Alexandra Hospital provides assessment and treatment to new consumers who require a brief period of intravenous antibiotics, diuretics or iron infusions; for a variety of medical conditions including cellulitis, urinary infections, chest infections, iron deficiency and heart failure. This service has been running since February 2023 and welcomes direct referrals from General Practitioners or medical centres and via Emergency Departments (ED). MAPU RAS service aims to provide a hospital substitution and ED avoidance service.
Operates Monday- Friday 9:00am – 16:30pm (excluding public holidays).
Diagnostic Inclusions (List not exhaustive)
If we determine your patient is inappropriate for our service during our initial phone consultation, we will advise you of an alternative care pathway.
Please call our MAPU RAS CNC on (07) 3176 3275 during business hours (Mon – Fri 9:00am – 4:30pm).
Our CNC will take the patient’s clinical details and determine whether the inclusion and exclusion criteria for referral are met
If the referral is accepted, please fax a written referral directly to the Service on Fax number (07) 3176 3399 at the end of phone call to allow the patient to be contacted by the service.
The General Medicine Rapid Access Service for Known Patients (RAS-KP) provides access to early review by the General Medicine team for patients who are unwell and have previously been under care of the General Medicine service at PAH. Funding for the project has been guaranteed to June 30th 2024.
The service operates Monday-Friday 10:00am - 6:00pm (excluding public holidays).
Unwell patients who are known to General Medicine Service at PAH, except patients who are
Confirm that transfer to acute care is consistent with the patient's advance care planning documents (if available) and/or with the patient or family's preference of care.
A written referral is not required. Please see How to Refer below.