We provide a state-wide clinical consultation service for culturally and linguistically diverse (CALD) individuals, families and communities to facilitate culturally responsive mental health care with a focus on complex mental health problems across all age groups and the continuum of care.
Our service has access to a diverse group of bilingual/bicultural workers that includes doctors, nurses, allied health workers and cultural consultants that together with our transcultural clinical specialist can assist you in a range of ways:
Consumers are seen face-to-face or through videoconference and feedback is provided to the referrer containing recommendations for the ongoing management. Arrangements can also be made for assessments to be conducted on the ward/unit.
A secondary consultation involves a discussion with one of our transcultural mental health clinicians about a specific consumer to help clarify cultural issues and to provide advice. A secondary consultation may lead onto a primary consultation, if appropriate.
This consultation is usually regarding aspects of another service’s program. It may involve specific program advice, skills development and collaborative work in regard to a specific matter.