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State-wide Clinical Consultation Service

We provide a state-wide clinical consultation service for culturally and linguistically diverse (CALD) individuals, families and communities to facilitate culturally responsive mental health care with a focus on complex mental health problems across all age groups and the continuum of care.

Our service has access to a diverse group of bilingual/bicultural workers that includes doctors, nurses, allied health workers and cultural consultants that together with our transcultural clinical specialist can assist you in a range of ways:

  • complement your assessment and confirm diagnosis
  • clarify cultural concepts of mental health and illness
  • develop a cultural formulation
  • inform your treatment recommendations taking into account cultural needs
  • help increase engagement with the CALD consumer and their family
  • provide psychoeducation to consumers and their families
  • facilitate linkage and follow-up with mental health services.

Specifically, we provide three levels of consultation:


Consumers are seen face-to-face or through videoconference and feedback is provided to the referrer containing recommendations for the ongoing management. Arrangements can also be made for assessments to be conducted on the ward/unit.


A secondary consultation involves a discussion with one of our transcultural mental health clinicians about a specific consumer to help clarify cultural issues and to provide advice. A secondary consultation may lead onto a primary consultation, if appropriate.


This consultation is usually regarding aspects of another service’s program. It may involve specific program advice, skills development and collaborative work in regard to a specific matter.

How to refer to QTMHC

Contact us on 07 3317 1234 or 1800 188 189 and ask to talk to the Intake Clinician or send your referral via fax to 07 3317 1299 or email and we will get in touch with you.

Please use our Referral form (PDF, 122.54 KB) and Consent Form (PDF, 294.32 KB).


Specialist Clinical Consultation Service brochure

Consumer rights and responsibilities

Consent form in other languages

Last updated 13 June 2022
Last reviewed 13 June 2022