For Individuals
I'd like to talk to someone or ask a question
QTMHC has a free statewide Specialist Clinical Consultation Service.
Read about our service in your own language: QTMHC consumer information sheet.
Hear about our service in your language: QTMHC consumer information videos.
Mental Health information in your language: Translated information.
What is the QTMHC Clinical Consultation Service?
The QTMHC Clinical Consultation Service is a statewide specialist mental health service provided by QTMHC for people from non-English speaking backgrounds. The service is free.
Who can use the QTMHC Clinical Consultation Service?
Anyone can contact the QTMHC Clinical Consultation Service if they are concerned about a mental health issue for themself, a family member or friend.
How can the QTMHC Clinical Consultation Service help me?
The QTMHC Clinical Consultation Service can provide information and advice on the mental health issues you are concerned about, and link you with services that can assist.
We can talk to you about anything in relation to mental health such as symptoms, treatment, medication and information about mental health services.
We can also provide you with written information about mental health in your own language.
If you need further help, we can provide short-term assistance to you in accessing or dealing with a mental health service, with the support of one of our mental health workers from your own language and cultural background.
Our mental health worker can assist you by:
- explaining cultural issues to the mental health service
- helping you to be involved in your treatment and care plan
- meeting with you to discuss your mental health issue in your own language
- explaining your mental health issues to your family
- providing short-term assistance related to your mental health issue such as support or counselling.
Is the QTMHC Clinical Consultation Service confidential?
Yes, our mental health workers, like all other health professionals, are bound by strict rules of confidentiality and are not allowed to discuss your issues with other people without your direct permission.
What can I expect from the QTMHC Clinical Consultation Service?
You can expect to be treated with respect, dignity and consideration for your privacy, religion and cultural background.
You will be asked for your written consent before a mental health worker from your cultural or language background is contacted.
You are able to speak with us in your preferred language with the use of an accredited interpreter.
How can I contact the QTMHC Clinical Consultation Service?
I don't speak English, does the QTMHC Clinical Consultation Service use interpreters?
Yes we do.
You can ring the interpreter service on 13 14 50, ask for an interpreter in your language and request to be connected to the Queensland Transcultural Mental Health Centre on (07) 3317 1234 with an interpreter on the line.