COVID-19 Alert: We are currently at GREEN traffic light level - there is no restriction for coming to hospital to receive healthcare. Visitors are currently welcome at Metro South Health facilities, and are asked to help keep patients safe by maintaining physical distancing where possible and practising hand hygiene. See visitor restrictions and the latest Queensland Government information. [18 January 2023].
Privacy
Metro South Hospital and Health Service ('Metro South Health') is committed to protecting user privacy. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information that may be provided to us.
To protect your privacy Metro South Health staff must follow the National Privacy Principles in the Information Privacy Act 2009 (Qld) (PDF, 640kB), which cover the collection, use, disclosure, security, quality, access, correction and openness of personal information.
For more information about Privacy including Queensland Health’s Privacy Plan please visit the Queensland Health Privacy website.
For all concerns about your privacy or confidentiality of personal information including privacy complaints please contact a Privacy and Confidentiality Contact Officer:
| Location | Contact informaiton |
|---|---|
| Redland Hospital and Wynnum Health Service | Senior Health Information Manager Redland Hospital PO Box 585 Cleveland Queensland 4163 Phone: (07) 3488 3362 Email: IAU.RLH@health.qld.gov.au |
| Logan Hospital and Beaudesert Hospital | Team Leader Information Access Unit RTI/IPA Decision-Maker PCCO Logan and Beaudesert Hospitals and Community Services PO Box 6031 Yatala Queensland 4207 Phone: (07) 3299 8979 Email: IAU.LBC@health.qld.gov.au |
| Princess Alexandra Hospital | Manager Information Access Unit Health Information Management Service Princess Alexandra Hospital Ipswich Road Woolloongabba Queensland 4102 Phone: (07) 3176 5951 Email: PAHInformation.AccessUnit@health.qld.gov.au |
| Queen Elizabeth II Hospital | Team Leader Medico Legal / Medical Records Information Management Services Queen Elizabeth II Hospital Locked Bag No 2 Archerfield Queensland 4108 Phone: (07) 3182 6737 Email: IAU.QE2@health.qld.gov.au |
How is this website monitored?
When you look at this web site, our internet service and analytics providers make a record of your visit and log the following information for statistical purposes only:
- the user's server address
- the user's top level domain name (for example .gov)
- the date and time of visit to the site
- the pages accessed and documents downloaded
- the previous site visited
- the type of browser used.
No attempt is, or will be made, to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.
Taking part in Metro South Health surveys
At times you may be asked if you wish to complete survey questionnaires that appear on our site; for example, on topical public health issues such as smoking. Taking part in these surveys is entirely voluntary, and many surveys are able to be completed anonymously.
If you do agree to participate in a survey, you will be asked to review and accept certain additional terms and conditions relating to the use of any personal information you provide.
Email and feedback information
This is a Queensland Government website. Email correspondence sent to this site will be treated as a public record and will be retained as required by the Public Records Act 2002 (Qld) (PDF, 435kB) and other relevant regulations.
Your name and address details will not be added to a mailing list, nor will we disclose these details to third parties without your consent unless required by law. Email messages may however be monitored by our website support staff for system trouble shooting and maintenance purposes.
Although every effort will be made, Metro South Health does not guarantee to reply to email correspondence. Where appropriate, emails sent to this site may be forwarded internally to other Metro South Health officers for direct response.
How do I obtain access to information held about me by Metro South Health?
Metro South Health supports your right to see what personal information, including health information, is held about you.
Find out how to access your health records and learn more about how we protect your personal information.
Last updated 12 December 2018
Last reviewed 24 August 2016