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Health alert: Novel coronavirus (COVID-19)

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Your appointment

We feel your experience with Princess Alexandra Hospital should be as pleasant and productive as possible, and that starts even before you arrive. Here you'll find information on what to expect during your visit, and your rights and responsibilities as a patient.

Referrals and booking

As a public health provider, most of services are offered free of charge to people with a Medicare card. However, you will often need a written referral from your general practitioner (GP) before we can book you in.

Doctor and patient

Coming to hospital

Whether you're visiting us for a day appointment or you're staying overnight, you'll need to know what to expect, what to bring and where you can get further information.

Nurse and patient

Your time in hospital

We are committed to giving you the highest possible standard of care and to making your stay with us as comfortable as possible.

Nurse and patient

Leaving hospital

Our staff will work with you to plan your return home after your stay in hospital. This will help to ensure that you have everything you need for a full recovery when you leave us.

Doctor and patient

Your rights and responsibilities

As our patient, you not only have the right to safe and high quality health care, but also to be treated as an individual with dignity and respect, and be included in all decisions and choices about your care.

Last updated 2 March 2018
Last reviewed 17 May 2015