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The decision to develop the transit lounge was based on feedback from staff, patients and visitors who utilise the area.
In 2013 the PA Hospital reviewed the transit lounge and some of the major issues identified included:
It also identified that the transit lounge has expanded over time and has outgrown its current space.
During this review patients were surveyed and feedback included:
Feedback from patients, visitors, Queensland Ambulance Service drivers and transport operators over time also highlighted the following:
In early 2014 a site visit was attended to four other Queensland Health transit lounge services. During these visits design and functionality was assessed at each site. A report including recommendations for design was presented to the Metro South Health and PAH Executive team, as well as the PAH transit lounge team for consideration.
In February 2014 the transit lounge development was announced and user groups were established. The design development involved input from several internal and external stakeholders.
The design could not have been finalised with such efficiency without the input from the following teams: