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Health alert: Novel coronavirus (COVID-19)

Visitors are able to attend our facilities in Metro South Health. Please refer to the visiting restrictions for more information.

Find out where to get tested at one of our fever clinic locations, where to get vaccinated, our COVID-19 response and read the latest Queensland Government information.

Communication kit for patients who are Deaf or Hard of Hearing

Kit for patients who are Deaf | Kit for patients who are Hard of Hearing

A hospital communication kit is available for patients who are Deaf or Hard of Hearing. It contains valuable information and items to help overcome communication difficulties which may be experienced during an admission or outpatient visit to hospital. You can choose to use what will best help you from the kit.

Communication kits are available free of charge from the Interpreter Services office on the ground floor of Building 15 or the Audiology Department in Building 7. The kit contains:

  • useful hospital words in Auslan (Australian Sign Language)
  • communication alert sign for staff to put on your patient bedside chart
  • hearing aid / cochlear implant information brochure
  • page of stickers—to let staff know you are Deaf or hard of hearing
  • plastic zip-lock bag for holding hearing aids
  • visual pain scale—to help explain how you are feeling
  • pen for writing short messages
  • feedback form—for you to tell us what you thought of the kit.

The communication kit is also available for you to print out before coming to hospital by going to the relevant links below. Print whatever you need from the kit. It is a good idea to bring with you a small box or bag for holding your hearing aids as well as a paper and pen.

For patients who use sign language, you will require a qualified interpreter. Asking a relative, friend or untrained person to interpret is often not in your best interest, as this person may not interpret accurately.

Kit for patients who are Deaf

Kit for patients who are Hard of Hearing

Last updated 19 October 2021
Last reviewed 17 May 2015