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Health alert: COVID-19

COVID-19 Alert: We are currently at GREEN traffic light level - there is no restriction for coming to hospital to receive healthcare. Visitors are currently welcome at Metro South Health facilities, and are asked to help keep patients safe by maintaining physical distancing where possible and practising hand hygiene. See visitor restrictions and the latest Queensland Government information. [18 January 2023].

Communication kit for patients who are Deaf or Hard of Hearing

Kit for patients who are Deaf | Kit for patients who are Hard of Hearing

A hospital communication kit is available for patients who are Deaf or Hard of Hearing. It contains valuable information and items to help overcome communication difficulties which may be experienced during an admission or outpatient visit to hospital. You can choose to use what will best help you from the kit.

Communication kits are available free of charge from the Interpreter Services office on the ground floor of Building 15 or the Audiology Department in Building 7. The kit contains:

  • useful hospital words in Auslan (Australian Sign Language)
  • communication alert sign for staff to put on your patient bedside chart
  • hearing aid / cochlear implant information brochure
  • page of stickers—to let staff know you are Deaf or hard of hearing
  • plastic zip-lock bag for holding hearing aids
  • visual pain scale—to help explain how you are feeling
  • pen for writing short messages
  • feedback form—for you to tell us what you thought of the kit.

The communication kit is also available for you to print out before coming to hospital by going to the relevant links below. Print whatever you need from the kit. It is a good idea to bring with you a small box or bag for holding your hearing aids as well as a paper and pen.

For patients who use sign language, you will require a qualified interpreter. Asking a relative, friend or untrained person to interpret is often not in your best interest, as this person may not interpret accurately.

Kit for patients who are Deaf

Communication alert for your bedside chart or whiteboardCommunication alert for your bedside chart or whiteboard (PDF, 218.57 KB)

 

Hearing aid/cochlear implant information brochureHearing aid/cochlear implant information brochure (PDF, 713.05 KB)

 

Communication alert stickersCommunication alert stickers (PDF, 1.02 MB)

 

Visual pain scaleVisual pain scale (PDF, 202.21 KB)

 

Pocket-size folding cards of useful tipsPocket-size folding cards of useful tips (PDF, 437.94 KB)

 

Feedback - Tell us what you think about the kitFeedback - Tell us what you think about the kit (PDF, 469.19 KB)

 

Useful hospital words in AuslanUseful hospital words in Auslan (PDF, 448.17 KB)

 

Kit for patients who are Hard of Hearing

Communication alert for your bedside chart or whiteboardCommunication alert for your bedside chart or whiteboard (PDF, 292.5 KB)

 

Hearing aid/cochlear implant information brochureHearing aid/cochlear implant information brochure (PDF, 713.05 KB)

 

Communication alert stickersCommunication alert stickers (PDF, 1.35 MB)

 

Visual pain scaleVisual pain scale (PDF, 202.21 KB)

 

Pocket-size folding cards of useful tipsPocket-size folding cards of useful tips (PDF, 437.94 KB)

 

Feedback - Tell us what you think about the kitFeedback - Tell us what you think about the kit (PDF, 469.19 KB)

Last updated 26 April 2022
Last reviewed 26 April 2022