Metro South Health strives to provide you with the best possible health care experience at every encounter. From our reception staff to our doctors, administrators to cleaners—we are committed to providing you and your loved ones with quality health care that respects your preferences, needs and values.
We provide safe and high quality health care, but we understand that your experience with us goes beyond our ability to treat your clinical symptoms.
Focusing on our patients’ individual needs not only improves their overall experience, but it can also result in better clinical outcomes. There is a great deal of evidence that person-centred organisations also experience benefits such as reduced length of stay, improved patient satisfaction and decreased infection, readmission and mortality rates.