COVID-19 Alert: We are currently at GREEN traffic light level - there is no restriction for coming to hospital to receive healthcare. Visitors are currently welcome at Metro South Health facilities, and are asked to help keep patients safe by maintaining physical distancing where possible and practising hand hygiene. See visitor restrictions and the latest Queensland Government information. [18 January 2023].
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Interpreters
We can provide a free interpreter when you are in hospital.
It is our policy to use fully accredited professional interpreters for all medical discussions. Family or friends are usually not able to accurately translate complex medical information.
If you would like an interpreter, please let us know as soon as possible so we can arrange one in advance.
Requesting an interpreter
To request an interpreter, please ask any of the staff in your ward.
Accredited interpreters are free of charge if English is not your first language, or if you use sign language.
Welcome to our hospital
To help you stay safe and comfortable, watch our three-minute video to learn what to expect.
Concerned about a patient in hospital getting worse or not improving? Follow the three steps in Ryan's Rule.
For more information about your rights at hospital see the Australian Charter of Healthcare Rights.
You can also have your say and provide us feedback online or by contacting us.
Last updated 21 October 2016
Last reviewed 21 October 2016
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