We are now accepting visitors at our facilities. Please refer to the visiting hours on visiting restrictions for more information.
Most of our services are free if you hold a Medicare card.
If you have a Medicare card, you can be treated as a public patient in a Metro South Health hospital, at no charge, by a doctor appointed by the hospital. You can choose to be treated as a public patient even if you are privately insured.
However, many specialist hospital services require a referral from your general practitioner before we can make an appointment for you.
If you have private health insurance, you can choose to be treated at one of our hospitals as a private patient.
If you do not have a Medicare card or you are not from a country with a Reciprocal Health Care Agreement, you will be billed for the cost of all treatment at our hospitals.
Free dental treatment is available to:
Read more about Oral Health Service eligibility.
When the hospital pharmacy supplies you with medicines, you will be charged in the same way that you pay for prescriptions at your community pharmacy.
An invoice will be included with your new supplies or sent to your home address. Please advise staff if you have a concession card or if your home address has changed.
If you have a Medicare card, some of your medicine may be subsidised the Australian Government’s Pharmaceutical Benefits Scheme. This means you will only have to pay for part of the cost of the medicine.