Patients going to hospital
The information below will answer any questions you have about going to hospital. We'll help to make your hospital stay as safe and comfortable as we can.
- Specialist (outpatient) appointments
- Aboriginal and Torres Strait Islander support
- Pre-admission clinic
- Interpreter services
- Telehealth
- Staying in hospital
- Your health record
- Leaving hospital
- Your health care rights and responsibilities
- Health costs, private insurance and support
- Learn more about going to hospital
Read current information about mask requirements and visitor restrictions on the Queensland Government website.
Visiting someone in hospital
Metro South Health will support patients to have their family, their care givers and other visitors to be present when they are being cared for in our health service. Visitors are an important part of the recovery process and are welcome. Visitors can help people recover faster and reduce their anxiety and stress.
Visiting hours may vary for each hospital and different wards.
Find out more about visiting someone in hospital.
Raise concerns about a patient's health (Ryan's Rule)
Ryan's Rule is a 3-step process to support you, your family or carer, to raise concerns about your condition.
If your health condition is getting worse or not improving as well as expected follow the Ryan’s Rule steps.
Read more about the Ryan’s Rule process on the Clinical Excellence Queensland website.
Patient Travel Subsidy Scheme
If you live in a rural and remote area and have to travel more than 50 km to your local public hospital, you may be eligible for the Patient Travel Subsidy Scheme.
The scheme helps with travel and accommodation costs if you need to use specialist medical services that aren't available in your local area.
Find out more about the Patient Travel Subsidy Scheme and see if you're eligible, on the Queensland Government website.