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Health alert: Novel coronavirus (COVID-19)

PallConsult

PallConsult is funded by Queensland Health and has been designed to boost the ability of local healthcare teams to deliver patient-centred palliative care, especially in rural and remote parts of the State.

Queensland Health is committed to improving health services for Queenslanders in areas of need. One such area is community-based end-of-life care, especially in rural and remote parts of the state. PallConsult has been designed to boost the ability of local healthcare teams to deliver patient-centred palliative care.

PallConsult is part of a larger Queensland Health initiative aiming to enhance delivery of community-based palliative care services with the use of telehealth resources and tailored vocational education. PallConsult will enable people in the last year of their life to access the right care, at the right time and in the setting of their choice.

Aim:

The aim of PallConsult is for Metro South Palliative Care Service specialists to outreach and build capacity across Queensland for community-based clinicians to provide quality care for people approaching end of life and wishing to remain at home.  

Services include:

  • 24/7 telephone hotline for doctors and nurse practitioners to directly access a palliative care medical consultant
  • Business hours hotline for nursing and allied health staff to access specialist palliative care staff
  • Medical consultant backup palliative care advice for Queensland Ambulance Service paramedics and the Royal Flying Doctors Service
  • Education and mentoring sessions for community and residential aged-care facility staff  

Other resources:

Last updated 30 March 2020
Last reviewed 18 April 2019