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The mighty team caring for those who care for patients at PA Hospital

31 May 2024

The Patient Safety and Quality team may be small but there's no doubt about their huge contribution in caring for those who care for patients at the PA Hospital. 

Driven and dedicated, these safety champions support the provision of safe, high-quality care for every patient, every day.

Manager Karen Boch said she’s exceptionally proud of the team’s achievements.

“This is evident through high level clinical expertise, leadership, coordination of clinical incident management and support shown to all staff of PAH," said Karen. 

“We received feedback from assessors at the National Safety and Quality Health Service Standards assessment which recognised a culture of incident reporting. 

“Data from incidents is analysed, trended and presented through to Safety and Quality Committees to assist in the dissemination of information and learnings to drive improvements in patient safety.

“The goal is about looking beyond compliance. It’s about identifying quality improvement opportunities with an implementation supported by Patient Safety Advisors.

“When the team undertakes a Clinical Incident review they utilise a variety of investigative strategies and a contemporary analysis approach, with a strong focus on data and evidence.”

The team is comprised of Catherine Pender, Carley Mills, Tanya Jones, Margaret Slattery and Melissa Burgess, who were acknowledged as the PAH’s Team of the Year during the 2024 International Nursing Day awards in May. 

“I’d like to thank everyone in the unit for their exceptional efforts. Because of our staff, we can continue to foster a culture of safety at PAH. Everyone should be extremely proud of themselves,” said Karen. 

Congratulations to the Patient Safety and Quality team, and thank you for being such dedicated safety champions. 

Last updated 31 May 2024
Last reviewed 31 May 2024

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