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Phlebotomists assisting patients at QEII ED

20 August 2019

A team of phlebotomists has been introduced to the QEII Emergency Department as part of a trial to reduce patient wait times for diagnoses and provide the best patient care.

Initial stages of the trial are proving successful with both patients and staff commending the team for saving time and reducing instance of error.

Acting Nurse Unit Manager of QEII Emergency Department, Tony Hsiung, said the introduction of phlebotomists is helping clinicians by fast-tracking the patients journey through the ED.

“The phlebotomists are experts in taking the necessary bloods, so they are fast and precise providing procedural accuracy on the first go.

“We have also upskilled the phlebotomists to be able to insert cannulas saving time if patients require administration of a fluid through IV or admission to a ward,” he said.

Around 90% of patients presenting to ED require bloods to be taken making phlebotomists a valuable asset to the ED team.

“By enabling an experienced phlebotomist to take bloods and insert a cannula after they have had their initial assessment saves the Emergency Department clinician about 15 minutes which allows them to attend to other patients,” he said.

Phlebotomist, Annie Van Wessem, said the trial is ensuring the ED team receive patient results more quickly.

“Following an initial trial at Logan Hospital, we have been able to refine the process at QEII to ensure the phlebotomists are effectively assisting the staff to move patients through the ED to where they need to be.

“We are finding that by using phlebotomists, we are able cut the time from collection to pathology making it three times faster which is great for confirming clinical diagnosis, and progressing the patient’s treatment,” she said.    

Last updated 25 September 2019
Last reviewed 20 August 2019

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