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Person-centred care in practice

10 August 2018

Recently, staff from across Princess Alexandra Hospital (PAH) came together to discuss their shared vision of person-centred care at the fifth Planetree Ambassador’s Forum.

Planetree Coordinator Anna Greig said the forum focused on staff ‘taking action’ in their own work areas and provided an opportunity for nurses, doctors and allied health staff to discuss person-centred care projects taking place throughout the hospital.

“Planetree is an international program that recognises excellence in person-centred care across our facilities. It is based on the philosophy that we should care for people as individuals, and recognise all of their needs—not just their clinical symptoms,” she said.

“The Division of Cancer Services shared a heart-warming video about their Patient Care Packs Project, which has seen the dignity of women receiving radiation therapy restored through the provision of handmade colourful carry bags and personalised gowns.

“One patient commented in the video that ‘it wasn’t just the bag or the goodies. It was that someone has spent time doing something for me and they didn’t even know me’.”

The Tuberculosis Clinic updated the audience on their recent patient education sessions and Radiation Oncology spoke about one of their initiatives they are working on in partnership with the PA Research Foundation to increase access to their services for patients in financial distress.

Consumer advocates also attended to provide valuable input.

“We enjoyed an inspiring presentation by Jos Stocker who shared her story of how she acquired a spinal injury, and the work she does as a Peer Support Officer at Spinal Life Australia. Jos’s untiring commitment to helping others and the hospital is truly incredible,” Ms Greig said.

“We were also joined by many of the members of our Consumer Consultation Committee who generously give their time to give a consumer perspective to an increasing number of the hospital’s activities and functions.”

Ms Greig said it was wonderful to see so many Planetree Ambassadors sharing their great work.

“There are no prerequisites for becoming a PAH Planetree Ambassador, and if any staff are interested that just need to email me for further details.”

Last updated 10 August 2018
Last reviewed 10 August 2018

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