With close to 40 years of nursing experience under her belt, QEII Hospital’s newest Nurse Navigator knows her stuff when it comes to frequent presenters to ED and complex needs.
Bea Stenvert has trained overseas in the peri-operative environment, taking on a range of different nursing disciplines in paediatrics and psychiatry as well as Emergency and critical care nursing.
“I have spent the last 13 years working in community health, focussed on chronic disease patients and cardiac rehabilitation services,” she said.
Bea is one of two Nurse Navigators for Frequent Presenters/Complex Clients at QEII which form part of the expanded Nurse Navigator portfolio since April this year.
“Earlier this year, I decided to return to a hospital environment after working as the Cardiac Rehabilitation Coordinator for Logan-Beaudesert Community Chronic Disease team.
“Frequent presenters to hospital often come from the most vulnerable population groups within the community with complex needs so, given my background, it was a good fit for me,” she said.
The position is based within the QEII Emergency Department to guide patients with complex healthcare needs through what is often a difficult and confusing system.
“QEII has the most multicultural presentations for the entire Metro South Health and Hospital Service.
“I am very impressed by the team at QEII who celebrate this by contributing their time, sharing local knowledge and harvesting a friendly community atmosphere throughout the hospital.”
The Nurse Navigators for frequent presenters/complex needs are the newest additions to the Nurse Navigator portfolio of four at QEII.