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New cardiac program helping CALD communities

28 August 2018

An innovative approach to managing cardiac care is being launched by The World Wellness Group to tackle the number of preventable cardiac hospital presentations by people from diverse cultural backgrounds.

Evidence shows that people with culturally and linguistically diverse (CALD) backgrounds are presenting to Emergency Departments for preventable cardiac conditions and are likely to be readmitted following treatment.

The World Wellness Group Board Director, Marina Chand, said there are a number of factors contributing to the higher rates of hospital presentations so the new program will take a multi-faceted approach.

“The language barriers, lower health literacy and in some cases limited knowledge of the Australian healthcare system, means people from CALD communities are being discharged with treatment plans and medication regimes they don’t fully understand,” Ms Chand said.

“This can lead to reduced engagement with GPs and hospital services following hospital discharge and increase the likelihood of developing complications.”

The program aims to improve heart health outcomes by better coordinating community and hospital healthcare services and establishing referral, discharge planning and collaborative care protocols. The program will also give CALD consumers access to a Nurse Care Coordinator, Community Pharmacist and cultural support.

“A trial cohort of 40 CALD consumers will be enrolled into the program for the pilot project with six bilingual community workers receiving training and education on heart health issues.

“Following the trial, we hope the program can be replicated across multiple hospital settings.”

The Boards of Metro South Health and Brisbane South PHN collaborated to establish the Living Healthier Lives Community Grants program to support local initiatives that improve health outcomes for communities in the Brisbane south region.

Metro South Chief Executive, Dr Stephen Ayre said the grants aim to build partnerships with community organisations and foster a shared goal of improving the health and wellbeing of the community.

“Metro South is the most culturally and linguistically diverse region in Queensland,” Dr Ayre said.

“It is essential that we partner with community organisations like The World Wellness Group to provide healthcare that is connected, accessible and culturally appropriate.

“I am excited to see how this program can help our cardiac patients better manage their conditions to improve their health and avoid readmission to hospital,” he said. 

PICTURED: Brisbane South PHN Board Chair, Pieta Merheb and Viviana Jimenez from The World Wellness Group and Metro South Health Board Director, Helen Darch.

Last updated 4 February 2021
Last reviewed 28 August 2018

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