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Champions ready to spread the 'Be Heard' word

18 June 2018

Thirty Be Heard Champions will keep the safe communication message alive across Redland Hospital and Wynnum-Manly Community Health Centre as the project shifts gear into its next phase.

Project Coordinator Sam Duffner said many Champions had put their hand up for the job because they lived with hearing loss themselves or had family or friends who were either Deaf of hard of hearing.

She said all the new Champions wanted to make a real difference and to ensure that Redland Hospital’s Deaf or hearing impaired patients received the best, highest standard of care possible.

“We are going to keep the momentum going with the project that our consumers and steering committee have worked so hard to get off the ground.”

Allied Health Director Gail Gordon said it had been exciting to see the voices of the Hospital’s consumers had been clearly heard and strategies put in place to meet their needs as expressed by them.

She said now it was the Champions’ role to increase awareness of the needs of Deaf and hearing impaired patients amongst staff across the facility and assist in finding solutions to problems around communicating effectively and safely.

Nursing Director Katie Jefford said she was extremely proud of all the work that had been done to create a sustainable model that could be imbedded in to everyday practice.

Featured: Shirley Edwards with Be Heard Champions Nicola Duncan, Rosina Hoy and Amanda Carroll

Last updated 26 October 2018
Last reviewed 18 June 2018

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