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Staff across MSAMHS are committed to exceptional patient care. To continue to deliver this, we need to attract, develop and retain exceptional people … people are our greatest asset.
To support our people, we are focusing on leadership, clarity and consistency.
Leadership...exists at every layer of our organisation not just at ‘the top”. We value the different contribution of each layer of leadership.
Clarity … to enable our leaders to succeed, we need to provide clarity around expectations of performance.
Consistency … we’ve created a new performance coaching process to support individual learning and development.
The Leadership and Performance Pipeline* was chosen as an evidence based framework that helps us to understand performance as including both our clinical/technical expertise and our leadership capability.
When the Leadership and Performance Pipeline is defined and functioning well, the organisation has leaders at all layers that empower their people and are aligned to the strategic direction … in other words, we are heading in the same direction together!
The Leadership and Performance Pipeline offers:
By implementing the Leadership and Performance Pipeline, MSAMHS will:
*Drotter, Stephen (2011) “The Performance Pipeline – getting the right performance at every level of leadership” Jossey-Bass
Metro South Addiction and Mental Health Services developed a process to replace our Performance Appraisal and Development Plan (PAD). The Performance Coaching Session is an easy-to-use process that encourages staff, their manager and their professional leader/delegate to have regular conversations around feedback, learning, development and performance. We’ve developed this in collaboration with our workforce to ensure it suits our needs.