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Independent Patient Rights Advisers

Independent Patient Rights Advisers (IPRA) provide independent advice to mental health patients and their nominated support persons, family, carers or other support persons. 

You can expect that your treating team and people involved in your care keep will you informed of your rights and responsibilities. 

Patients can ask to speak to an IPRA at any time.

What is an IPRA?

As an authorised mental health service, Metro South Addiction and Mental Health Services has systems in place to ensure that patients, the patient’s nominated support persons, family, carers and other support persons are advised of their rights and responsibilities under the Mental Health Act 2016

You can expect that your treating team and people involved in your care keep will you informed of your rights and responsibilities. 

In addition to information and advice that you receive from the treating team, you will have access to IPRAs.

An IPRA is not part of your treating team, and are available to provide advice to people who have been diagnosed with a mental illness and are currently receiving treatment through Metro South Addiction and Mental Health Services.

How can an IPRA help patients?

IPRAs can help people to understand how to:

  • know their rights under the Mental Health Act 2016 (Qld)
  • express their views about treatment and care
  • access legal advice and support for Mental Health Review Tribunal appearances
  • express concerns and make complaints
  • understand the benefits of making an Advance Health Directive and the steps involved to create one.

Who can contact an IPRA for advice?

IPRAs are available to provide advice to people who have been diagnosed with a mental illness and are currently receiving treatment through Metro South Addiction and Mental Health Services.  IPRAs may also provide advice to nominated support persons, family members, carers and other support people.

You can contact the IPRA directly yourself via phone or email, or you can ask your treatment team to assist with making contact. 

You do not need permission from the treating team to access IPRA services. 

Contact an IPRA

Monday to Friday, 8am–4pm

An IPRA can meet with you in person at the following locations: 

  • Princess Alexandra Hospital 
  • Logan Hospital 
  • Redland Hospital

In your language

For more information about the Mental Health Act 2016 and relevant resources in other languages please view:

Videos - your rights

Last updated 10 May 2024
Last reviewed 9 September 2021