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Consumer and carer information

Consumer information

Consumer information

Do you have a mental illness?  Here you will find information about mental illness in general, as well as the services we provide to you on your journey to recovery.

Our values

Carer information

Are you caring for someone with a mental illness?  Here you will find information about the role of carers, what to do if someone you know needs help, as well as resources and links to support you.

How do we support your recovery?

Employing people with lived experience of mental illness in peer worker roles to support others brings a tremendous range of benefits. At MSAMHS we have gone a step further to provide great care to every person, every day and support people on their road to recovery. Putting our patients at the heart of everything we do means looking beyond their diagnosis to the communities that support them, engaging those with a lived experience of addictions and mental illness, and creating pathways to recovery that support and enable.

Independent Patient Rights

Independent Patient Rights Advisors

Independent Patient Rights Advisors (IPRAs) are available to provide advice to people who have been diagnosed with a mental illness and are currently receiving treatment through MSAMHS.  IPRAs may also provide advice to nominated support persons, family members, carers and other support people.

Delivering great care

After consultation with consumers and staff, MSAMHS has set four goals for great care that we will pursue for every person every day.

Give feedback

Giving feedback on Addiction and Mental Health Services including compliments, complaints and suggestions.

Last updated 22 June 2017
Last reviewed 17 May 2015