Skip links and keyboard navigation

Health alert: Novel coronavirus (COVID-19)

See fever clinic locations and bookings, hospital visitor restrictions and read the latest Queensland Government information.

Safety and Reliability Improvement Program

Safe and reliable practice delivers great care for every person, every day.

Safe and reliable practice delivers great care for every person, every day

MSAMHS have been selected to join a group of leading Asia Pacific healthcare organisations as a programme partner in the Cognitive Institute's Safety and Reliability Improvement Programme (SRIP).

Our commitment to this partnership supports our goal of providing care that is Responsive, Integrated, Safe and Effective (RISE). RISE is the cornerstone of our Clinical Governance Framework.

This partnership is long term and will involve all of us working collaboratively to deliver improvement projects, develop our leadership capability and improve our accountability practices across our organisation so that we always deliver great care for every person, every day.

MSAMHS is committed to providing our staff with opportunities to engage in education and research so they achieve the highest professional standards.

Supporting professional practice

Through a number of elements, such as the Speaking up for Safety Champion Training, which provides clinicians with increased ease and motivation to raise safety concerns with their colleagues, or the Promoting Professional Accountability Programme which supports respectful approaches to managing workplace behaviour, this program will embed safety and reliability across our Service. 

Programme elements include:

Speaking Up for Safety

At Metro South Addiction and Mental Health Services all of us have a responsibility to speak up when we are concerned about a patient safety issue – but sometimes people may find this difficult. That's why we provide training to our staff to help them raise patient safety concerns.

Promoting Professional Accountability

Promoting Professional Accountability is an evidenced based programme that provides our service with a sustainable, organisation-wide framework and training to achieve the highest levels of safety and reliability. The programme recognises the importance of all staff contributing to achieving the highest standards of safety and reliability.

Reliability courses

During the second half of 2017 clinical staff and managers will have the opportunity to complete training delivered by the Cognitive Institute that will allow them to apply principles of reliability science to support the delivery of safer and more reliable healthcare.

There will be two courses available:

Mastering Safer and Reliable Practice

Last updated 22 May 2018
Last reviewed 29 June 2017