Independent Patients Rights Advisers (IPRA)

An independent patient rights adviser helps patients understand their rights when receiving mental health care in Queensland Health facilities.

This is a free service.

Being a patient in a new place with new people and rules can feel difficult.

At Metro South Health, our independent patient rights adviser team are there to help explain what your rights are as a patient.

We have independent patient rights advisers ready to help you at Princess Alexandra Hospital, Logan Hospital and Redland Hospital.

You can ask for an Auslan interpreter if you need one. Interpreters are free.

An independent patient rights adviser can help by supporting you with your rights under the Mental Health Act.

They can do this by helping you to find information and be involved in decisions about your treatment and care, share your views about how you would like to be cared for, arrange a nominated support person, or prepare for the mental health review tribunal.

An independent patient rights adviser is independent. They are not part of your treating team.

There are some things independent patient rights advisers are not allowed to do.

They cannot give medical or medication advice or any type of legal advice.

If an independent patient rights adviser cannot help with something, they will find someone who can.

You can ask your treating team to speak to an independent patient rights adviser.

Contact them directly by phone, email, or use the national relay service.

Visit the Metro South health website to learn more.

If you're outside of Metro South, the contact details of independent patient rights advisers in other areas across Queensland can be found at the contact list for independent patient rights advisers on the Queensland Health website.

An independent patient rights adviser helps patients understand their rights when receiving mental health care in Queensland Health facilities.

This is a free service.

Being a patient in a new place with new people and rules can feel difficult.

At Metro South Health, our independent patient rights adviser team are there to help explain what your rights are as a patient.

We have independent patient rights advisers ready to help you at Princess Alexandra Hospital, Logan Hospital, and Redland Hospital.

You can ask for an Auslan interpreter if you need one.

Interpreters are free.

An independent patient rights adviser can help by supporting you with your rights under the Mental Health Act.

They can do this by helping you to find information and be involved in decisions about your treatment and care, arrange a nominated support person, share your views about how you would like to be cared for, or prepare for the Mental Health Review Tribunal.

An independent patient rights adviser is independent.

They are not part of your treating team.

There are some things independent patient rights advisers are not allowed to do. They cannot give medical or medication advice or any type of legal advice.

If an independent patient rights adviser cannot help with something, they will find someone who can.

You can ask your treating team to speak to an independent patient rights adviser, contact them directly by phone, email, or use the National Relay Service.

Visit the Metro South Health website to learn more.

If you're outside of Metro South, the contact details of independent patient rights advisers in other areas across Queensland can be found at the contact list for independent patient rights advisers on the Queensland Health website.