The 2019 G.R.O.S.S. Awards is an initiative of the Future Hospital Program for Logan and Beaudesert Hospitals. The concept was based on the Honolulu Hospital, Hawaii, initiative of the same name. In high reliability organisations, they continuously seek perfection without ever reaching a "good enough" status - GROSS aimed to support the frontline staff to look within their own environment for things to improve upon.
The idea was to prompt staff to really look at their current work spaces, practices and work flow and identify non value adding activities (stupid stuff) they could reduce or eliminate with the help of their key stakeholders, and under the permission of their line manager, using Lean thinking.
We developed low level tools to help the teams to link what they were learning in Lean training about waste and measuring change to what we were asking them to do. And for those that have yet to have any Lean training - we started them on the journey using a few tools and different thinking.
Monday 28th October saw the inaugural G.R.O.S.S. Showcase where the 21 groups presented their ideas in 90 seconds to the hospital community and invited guests. All presenters did a fantastic job and gave their ideas justice.
The winner was chosen via a People’s Choice poll open for the week leading up to the Showcase. The voting was in two categories – the first was the idea that most met the brief of getting rid of stupid stuff and the second vote was for the idea that would be most likely to spread beyond the initial unit.
The overall winner was G.R.O.S.S. S.T.U.F.F. (Get Rid of Stupid Stuff - Secure Transfer - User Friendly Functionality) - The introduction of Secure Web Transfer (SWT) to electronically send outpatient letters to GPs. ~$40,000 saved p.a. with no initial outlay as the system already existed.
All submissions are listed below listed by showcase presenter and submission author if this differs: