COVID-19 Alert: We are currently at GREEN traffic light level - there is no restriction for coming to hospital to receive healthcare. Visitors are currently welcome at Metro South Health facilities, and are asked to help keep patients safe by maintaining physical distancing where possible and practising hand hygiene. See visitor restrictions and the latest Queensland Government information. [18 January 2023].
People who are from refugee or asylum seeker backgrounds
The Metro South Refugee Health Service offers dedicated healthcare, support and information for people with a refugee background in our region.
The nurse-led service is based at Logan Central Community Health Centre and provides the following services:
CareCo (Care Coordination)
- Referrals are received from multicultural organisation, general practitioners and the community.
- Support people with a refugee-like background in connecting/reconnecting with health services to commence/recommence management of their health care issues including linking back to primary care.
- Promote health literacy and culturally appropriate health education with the client, family and
- Facilitate and manage client care to reduce hospital admissions or ED presentation community.
Humanitarian Settlement Program
- Multicultural Australia provides referrals to Humanitarian Settlement Program.
- A comprehensive nursing health assessment and the commencement of immunisation catch up.
- Assistance finding a refugee-ready GP that bulk bills and provides culturally appropriate care in the Logan, Ipswich or Gold Coast region.
- Referrals to other health services including oral health and child health.
- Additional support provided through CareCo.
Health Navigation
Advice is available for health professionals and people seeking assistance with healthcare referral pathways.
Healthcare Provision for Refugees and Asylum Seekers
Refugees
Persons granted refugee status in Australia are deemed Medicare eligible and Health Care Card eligible to receive public hospital services free of charge as public patients.
Asylum Seekers
The Queensland Government provides Medicare ineligible asylum seekers with access to public health services at no charge. More information on the provision of healthcare to refugees and asylum seekers can be found here.
Research
This study explored refugee nurses' experience of working with refugees in Queensland. View the 
report (PDF, 517.89 KB) here.
Healthy New Communities project
This project aims to increase the health and wellbeing of people from refugee backgrounds through the promotion of healthy eating, physical activity and food gardening. We have developed many resources to share with you.
Contact us
For more information please contact Metro South Refugee Health Service on 07 3290 8900 or email.
Last updated 31 May 2021
Last reviewed 31 May 2021