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Health alert: Novel coronavirus (COVID-19)

Visitors are now able to attend our facilities in Metro South Health. Please refer to the visiting restrictions for more information.

Find out where to get tested at one of our fever clinic locations, where to get vaccinated, our COVID-19 response and read the latest Queensland Government information.

Give us feedback

Complaints, compliments and suggestions

We encourage you to tell us about your experience at a Metro South Health hospital or service. Let us know about any concerns you have, give us ideas to improve, or pass on a compliment.

How to provide feedback

To provide your feedback, simply contact us using the details below. Please provide:

  • the clinic or department relating to your feedback
  • a full description of your experience
  • if you would like one of our Consumer Liaison Officers to get in touch with you, please also provide your full name and contact details. You can choose to remain anonymous if you wish.
Hospital/servicePhoneEmailPostal

Addiction and Mental Health Services

(07) 3156 9805ED_mhsmetrosouth@health.qld.gov.auAddiction and Mental Health Services
PO Box 6046
Upper Mount Gravatt QLD 4122
Logan Hospital and Beaudesert Hospital(07) 3299 8587CLS_LB@health.qld.gov.auConsumer Liaison Service
PO Box 6031
Yatala QLD 4207
Princess Alexandra Hospital (PA)(07) 3176 5598PAH_PLO@health.qld.gov.auPatient Liaison Service
199 Ipswich Rd
Woolloongabba QLD 4102
QEII Jubilee Hospital(07) 3182 6110CLO_QE2@health.qld.gov.auConsumer Liaison Service
Locked Bag 2
Archerfield QLD 4108
Redland Hospital and Wynnum Health Service(07) 3488 3504Consumer_Liaison_Bayside@health.qld.gov.auConsumer Liaison Service
Redland Hospital
Weippin St
Cleveland QLD 4163

Health Ombudsman

You also have the option of contacting the Office of the Health Ombudsman. The Ombudsman is independent from Metro South Health and can be contacted by:

Your privacy

We take your privacy seriously. It is important to note that your complaint will remain confidential and will not be recorded in your medical record. All complaints are treated with the utmost confidentiality at all times. Compliments will be forwarded to relevant staff and their supervisors.

Last updated 9 September 2021
Last reviewed 9 September 2021