Visitors are now able to attend our facilities in Metro South Health. Please refer to the visiting restrictions for more information.
Find out where to get tested at one of our fever clinic locations, where to get vaccinated, our COVID-19 response and read the latest Queensland Government information.
We encourage you to tell us about your experience at a Metro South Health hospital or service. Let us know about any concerns you have, give us ideas to improve, or pass on a compliment.
To provide your feedback, simply contact us using the details below. Please provide:
| Hospital/service | Phone | Postal | |
|---|---|---|---|
Addiction and Mental Health Services | (07) 3156 9805 | ED_mhsmetrosouth@health.qld.gov.au | Addiction and Mental Health Services PO Box 6046 Upper Mount Gravatt QLD 4122 |
| Logan Hospital and Beaudesert Hospital | (07) 3299 8587 | CLS_LB@health.qld.gov.au | Consumer Liaison Service PO Box 6031 Yatala QLD 4207 |
| Princess Alexandra Hospital (PA) | (07) 3176 5598 | PAH_PLO@health.qld.gov.au | Patient Liaison Service 199 Ipswich Rd Woolloongabba QLD 4102 |
| QEII Jubilee Hospital | (07) 3182 6110 | CLO_QE2@health.qld.gov.au | Consumer Liaison Service Locked Bag 2 Archerfield QLD 4108 |
| Redland Hospital and Wynnum Health Service | (07) 3488 3504 | Consumer_Liaison_Bayside@health.qld.gov.au | Consumer Liaison Service Redland Hospital Weippin St Cleveland QLD 4163 |
You also have the option of contacting the Office of the Health Ombudsman. The Ombudsman is independent from Metro South Health and can be contacted by:
We take your privacy seriously. It is important to note that your complaint will remain confidential and will not be recorded in your medical record. All complaints are treated with the utmost confidentiality at all times. Compliments will be forwarded to relevant staff and their supervisors.
