How to give feedback
You can give feedback by:
- talking to our staff during your care
- contacting one of our consumer liaison officers by phone, email, or post (handwritten)
- filling in a Have Your Say card at the hospital or health centre you're at and giving it to staff or putting it in the feedback box
- fill out an online form.
If you fill in our online form you can upload a video or voice recording to help you give feedback. The form can be translated into 10 languages.
Compliments and complaints form
You don't have to give us your name or contact details. If you don't, we won't be able to respond to you. Your feedback isn't linked to or recorded in your health record.
Consumer liaison officers
You can give feedback to our consumer liaison officers at the hospital or health service you were treated at below.
Princess Alexandra Hospital (PA Hospital)
- Phone: 07 3176 5598
- Email: PAH_PLO@health.qld.gov.au
- Post: Patient Liaison Office, DELPT 41, 199 Ipswich Rd Woolloongabba Qld 4102
Queen Elizabeth II Jubilee Hospital (QEII)
- Phone: 07 3182 6110
- Email: CLO_QE2@health.qld.gov.au
- Post: Consumer Liaison Service, Locked Bag 2, Archerfield Qld 4108
Logan Hospital and Beaudesert Hospital
- Phone: 07 3299 8587
- Email: CLS_LB@health.qld.gov.au
- Post: Consumer Liaison Service, PO Box 6031, Yatala Qld 4207
Redland Hospital and Wynnum Health Service
- Phone: 07 3488 3504
- Email: CLS_Bayside@health.qld.gov.au
- Post: Consumer Liaison Service, PO Box 585 Cleveland Qld 4163
Addiction and Mental Health Services
- Phone: 07 3156 9805
- Email: MSAMHS_CLO@health.qld.gov.au
- Post: PO Box 6046, Upper Mount Gravatt Qld 4122
Community and Oral Health
- Phone: 07 3338 9048 (Community) or 07 3317 1466 (Oral Health)
- Email: MSHCOHconsumerfeedback@health.qld.gov.au
- Post: Community and Oral Health Directorate, PO Box 4069, Eight Mile Plains Qld 4113
General enquiry
Use this form for general enquiries only, and we'll get back to you within 5 working days.
Join our consumer network
Join our consumer network and become involved in future activities to help us make the patient experience better in our hospitals and services.