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Feedback contacts

Complaints, compliments and suggestions

We encourage you to tell us about your experience at a Metro South Health hospital or service. Let us know about any concerns you have, give us ideas to improve, or pass on a compliment.

How to provide feedback

To provide your feedback, you can complete the online feedback form, or simply contact us using the details below. Please provide:

  • the clinic or department relating to your feedback
  • a full description of your experience
  • if you would like one of our Consumer Liaison Officers to get in touch with you, please also provide your full name and contact details. You can choose to remain anonymous if you wish.

Addiction and Mental Health Services

(07) 3156 and Mental Health Services
PO Box 6046
Upper Mount Gravatt QLD 4122
Logan Hospital and Beaudesert Hospital(07) 3299 Liaison Service
PO Box 6031
Yatala QLD 4207
Princess Alexandra Hospital (PA)(07) 3176 Liaison Service
199 Ipswich Rd
Woolloongabba QLD 4102
QEII Jubilee Hospital(07) 3182 Liaison Service
Locked Bag 2
Archerfield QLD 4108
Redland Hospital and Wynnum Health Service(07) 3488 Liaison Service
Redland Hospital
Weippin St
Cleveland QLD 4163
Community and Oral Health(07) 3338 and Oral Health Directorate
PO Box 4069
Eight Mile Plains Qld 4113

Health Ombudsman

You also have the option of contacting the Office of the Health Ombudsman. The Ombudsman is independent from Metro South Health and can be contacted by:

Your privacy

We take your privacy seriously. It is important to note that your complaint will remain confidential and will not be recorded in your medical record. All complaints are treated with the utmost confidentiality at all times. Compliments will be forwarded to relevant staff and their supervisors.

Last updated 3 February 2023
Last reviewed 14 December 2021