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Complaint handling data
Information about complaints received
The Public Service Act 2008 requires that we publish information in relation to complaints received by Metro South Health:
2020-21 complaint handling
| Hospital or service | Number of complaints received | Number of complaints resolved within 35 days | Number of complaints acknowledged within 5 days |
|---|---|---|---|
| Princess Alexandra (PA) | 986 | 962 | 982 |
| QEII Jubilee | 564 | 514 | 557 |
| Logan and Beaudesert Health Service | 808 | 751 | 808 |
| Bayside Health Service | 426 | 406 | 426 |
| Addiction and Mental Health | 350 | 333 | 350 |
| Community and Oral Health | 271 | 264 | 264 |
Last updated 6 October 2021
Last reviewed 6 October 2021
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