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Health alert: COVID-19

Visitors are currently welcome at our facilities. Please refer to visitor restrictions for more information. Read more about COVID-19 testingvaccination, our COVID-19 response and the latest Queensland Government information.

Complaint handling data

Information about complaints received

The Public Service Act 2008 requires that we publish information in relation to complaints received by Metro South Health:

2020-21 complaint handling

Hospital or serviceNumber of complaints receivedNumber of complaints resolved within 35 daysNumber of complaints acknowledged within 5 days
Princess Alexandra (PA)986962982
QEII Jubilee564514557
Logan and Beaudesert Health Service808751808
Bayside Health Service426406426
Addiction and Mental Health350333350
Community and Oral Health271264264
Last updated 6 October 2021
Last reviewed 6 October 2021