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Health alert: COVID-19

COVID-19 Alert: We are currently at GREEN traffic light level - there is no restriction for coming to hospital to receive healthcare. Visitors are currently welcome at Metro South Health facilities, and are asked to help keep patients safe by maintaining physical distancing where possible and practising hand hygiene. See visitor restrictions and the latest Queensland Government information. [18 January 2023].

Complaint handling data

Information about complaints received

The Public Service Act 2008 requires that we publish information in relation to complaints received by Metro South Health:

2021-22 complaint handling

Hospital or serviceNumber of complaints receivedNumber of complaints resolved within 35 daysNumber of complaints acknowledged within 5 days
Princess Alexandra (PA)111110881104
QEII Jubilee557501553
Logan and Beaudesert Health Service11319781130
Bayside Health Service468417453
Addiction and Mental Health354344344
Community and Oral Health168150160
Last updated 24 August 2022
Last reviewed 6 October 2021