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Health alert: Novel coronavirus (COVID-19)

We are experiencing an increased number of people presenting to our Emergency Departments for treatment of COVID-19. A number of our staff are also impacted by COVID-19, and as a result we are experiencing longer-than-usual emergency department waiting times. Metro South Health will continue to treat the most urgent cases first (Category 1). Please do not attend the emergency department unless it is an emergency. Thank you for your patience and understanding while we prioritise our most urgent cases.

Fully vaccinated visitors may attend our facilities. Please refer to the visitor restrictions for more information. 
Find out where to get tested at one of our fever clinic locations, where to get vaccinated, our COVID-19 response and read the latest Queensland Government information.

Give us feedback

At Metro South Health, we want to give you the best care. We would like you to tell us about your healthcare experience. We want to know when we are doing well and when we are not doing well so that we can make things better.

All feedback is confidential, and you don’t have to tell us your name if you don’t want to.

You can provide your feedback on this web page, in person, over the phone or via email. If you need any help giving us feedback, or would like to talk to us, you can find these details on the contact us page.

Your details
You do not have to write your name if you don’t want to.
You do not need to provide your phone number. However, please be aware that without a phone number we can not contact you for further information or let you know the outcome of a complaint.
Consumer details
This helps us to review your medical record when investigating compliments or complaints.

Please note that consent will be needed from the consumer (or their guardian or attorney) to take this complaint further and to access their clinical record.

Finally, we have some optional demographic questions. We will use this information for reporting purposes and to identify areas where we can improve.
Last updated 30 November 2021
Last reviewed 5 November 2021