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Health alert: COVID-19

COVID-19 Alert: We are currently at GREEN traffic light level - there is no restriction for coming to hospital to receive healthcare. Visitors are currently welcome at Metro South Health facilities, and are asked to help keep patients safe by maintaining physical distancing where possible and practising hand hygiene. See visitor restrictions and the latest Queensland Government information. [18 January 2023].

Give us feedback

At Metro South Health, we want to give you the best care. We would like you to tell us about your healthcare experience. We want to know when we are doing well and when we are not doing well so that we can make things better.

All feedback is confidential, and you don’t have to tell us your name if you don’t want to.

You can provide your feedback on this web page, in person, over the phone or via email. If you need any help giving us feedback, or would like to talk to us, you can find these details on the contact us page.

Your details
You do not have to write your name if you don’t want to.
You do not need to provide your phone number. However, please be aware that without a phone number we can not contact you for further information or let you know the outcome of a complaint.
Consumer details
This helps us to review your medical record when investigating compliments or complaints.

Please note that consent will be needed from the consumer (or their guardian or attorney) to take this complaint further and to access their clinical record.

Demographics
Finally, we have some optional demographic questions. We will use this information for reporting purposes and to identify areas where we can improve.
Last updated 26 April 2022
Last reviewed 5 November 2021