At Metro South Health, we want to give you the best care. We would like you to tell us about your healthcare experience. We want to know when we are doing well and when we are not doing well so that we can make things better.
All feedback is confidential, and you don’t have to tell us your name if you don’t want to.
You can provide your feedback on this web page, in person, over the phone or via email. If you need any help giving us feedback, or would like to talk to us, you can find these details on the contact us page.
Please note that consent will be needed from the consumer (or their guardian or attorney) to take this complaint further and to access their clinical record.
You are welcome to provide feedback in the language you have selected. As part of your recording, please provide as much detail as possible about:
If you would like us to investigate your feedback, please also include your name and date of birth.
When we contact you, will you: