There is no restriction for coming to hospital to receive healthcare. 

Visitors are currently welcome at Metro South Health facilities, and are asked to help keep patients safe by:

• wearing a mask at all times
• maintaining physical distancing, where possible
• practising hand hygiene.

Visitor restrictions

Please do not visit our facilities if you:

• have COVID-19 symptoms
• tested positive to COVID-19 in the past 10 days
• are awaiting a COVID-19 test result
• are a close contact of a person confirmed as having COVID-19 within the past 5 days

Exemptions to these restrictions may be granted to visit end-of-life patients or in other special circumstances, however facility approval is required before entry. To apply for an exemption, please talk to ward staff. 

Please note, there is no longer a requirement for visitors to be vaccinated against COVID-19, or to wait 7 days after arriving from overseas.

COVID-19 designated zones, beds or wards

Visitors are not permitted for patients who are in areas where COVID-19 patients are cared for including zones, beds or wards.

Exemptions may be granted in some circumstances. For example, if the patient:

• is a child
• has a cognitive impairment 
• needs a full-time support person (due for example to frailty, self-care needs or where a communication partner is required).

Visitors to a COVID-19 designated area may be permitted for the purpose of an end of life visit at the discretion of the hospital.

Please note: Staff do their best to accommodate visitors and support people while maintaining physical distancing, however this may not always be possible in areas with limited space. To protect patients and staff when physical distancing cannot be maintained, visitors and support people may be asked to wait in another area. Thank you for your understanding.

Thank you for your support in keeping patients, staff and our community safe.