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Hospital visitor restrictions

There is no restriction for coming to hospital to receive healthcare and staff and visitors are no longer required to wear masks. Additional PPE such as face masks may still be required in certain areas of a health facility or hospital.

Visitors are welcome at Metro South Health facilities, and are asked to help keep patients safe by:

  • practising hand hygiene
  • staying home if you have any flu-like symptoms
  • avoid visiting hospitals, aged care, or disability care centre while you have any cold or flu symptoms.

Please note, there is no longer a requirement for visitors to be vaccinated against COVID-19, or to wait 7 days after arriving from overseas.

COVID-19 Testing: If you have any symptoms or are a close contact, you can collect a Rapid Antigen Test (RAT) from Metro South Health sites.

COVID-19 designated zones, beds or wards

Visitors are not permitted for patients who are in areas where COVID-19 patients are cared for including zones, beds or wards.

Exemptions may be granted in some circumstances. For example, if the patient:

  • is a child
  • has a cognitive impairment 
  • needs a full-time support person (due for example to frailty, self-care needs or where a communication partner is required).

Visitors to a COVID-19 designated area may be permitted for the purpose of an end-of-life visit at the discretion of the hospital.

Please note: Staff do their best to accommodate visitors and support people while maintaining physical distancing, however this may not always be possible in areas with limited space. To protect patients and staff when physical distancing cannot be maintained, visitors and support people may be asked to wait in another area. Thank you for your understanding.

Thank you for your support in keeping patients, staff and our community safe. 

Last updated 21 September 2023
Last reviewed 21 September 2023