Changes to visitation at our facilities due to COVID-19

Your safety is our highest priority. We understand that visiting your loved ones in hospital is important, just as much as their health.

To help prevent the spread of COVID-19 and protect you, our patients and our staff, we are limiting the number of visitors to our hospitals to:

• up to two visitors at a time
• for any length of time
• during ward visiting hours.

Visitors must practise physical distancing of 1.5 metres. More than two visitors are permitted to provide end-of-life support.

You must not visit hospital if you:

• have been asked to self-quarantine
• have been to a COVID hotspot (interstate) or overseas in the last 14 days
• have had close contact with a person who has COVID-19 in the last 14 days
• are unwell in any way, particularly with a fever, cough, sore throat and shortness of breath.

Additional restrictions

Visitor restrictions - Princess Alexandra Hospital

The Princess Alexandra Hospital has changed its visitation policy to further protect patients, visitors and staff during the pandemic response.

Each patient may have:

• up to two visitors at a time
• for any length of time
• during ward visiting hours from 10am - 8pm.

For end-of-life support at the Princess Alexandra Hospital, two family members/carers can visit, once per day. Additional exemptions may be granted. Please phone the ward if you require special consideration.

Wards with additional restrictions

Additional restrictions may apply for some wards. These include:

• Emergency Department, Outpatients, Haemodialysis Unit, Transit Lounges – 1 support person
• COVID-19 Inpatient Ward – No visitors

Maternity, neonatal and children’s ward visitors

Logan Hospital

• Birth Suites – 2 support persons per birth
• Maternity Inpatient Ward – 2 visitors at a time, during visiting hours (8am-8pm), ensure physical distancing
• Special Care Nursery – Parents only, one at a time. No children please
• Antenatal appointments, Maternity Assessment Unit – 1 support person

Redland Hospital

• Birth Suites – 2 support persons per birth
• Maternity Inpatient Ward – 2 visitors at a time
• Special Care Nursery – 2 visitors at a time, during visiting hours (8am-2pm, 4pm-8pm), ensure physical distancing.
• Antenatal appointments, Maternity Assessment Unit – 1 support person
• Lamb ward (Children's inpatient unit) – 2 visitors at a time, during visiting hours (8am-8pm)

Beaudesert Hospital

• Birth Suites – 2 support persons per birth
• Maternity Inpatient Ward – 2 visitors at a time
• Antenatal appointments, Maternity Assessment Unit – 1 support person

If you are unsure, please check with a staff member in the ward or service.

Exemptions

Exceptions may be granted for patients in:

• Palliative Care/end-of-life care
• Intensive Care.

Other exemptions may be granted for emergency or other compassionate grounds. 

We understand that there may be situations that will need special consideration and ask that you please call ahead to speak with staff in your ward/area.

Thank you for your understanding

Facilities in Metro South Health follow directions about visiting from the Prime Minister and the Chief Health Officer.

Thank you for your support and understanding during this time.