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Health alert: Novel coronavirus (COVID-19)

Fully vaccinated visitors may attend our facilities. Please refer to the visitor restrictions for more information. Find out where to get tested, where to get vaccinated, our COVID-19 response and read the latest Queensland Government information.

Hospital visitor restrictions

There is no restriction for coming to hospital to receive healthcare, regardless of your vaccination status. However as a visitor or support person, there are measures in place to protect our patients and staff. 

Visitors to our facilities must:

You may be asked to complete a Rapid Antigen Test at the discretion of staff to protect vulnerable patients.

How to show proof of your vaccination status (PDF, 337.57 KB).

Visitors to our facilities must not:

  • have been asked to self-isolate due to a current COVID-19 diagnosis, or it has been 7 days or less since the end of isolation due to a COVID-19 diagnosis
  • be a close contact of someone with COVID-19, unless their quarantine period has ended
  • have been overseas in the past 7 days
  • be waiting on COVID-19 test results (except for tests due to surveillance testing obligations)
  • be unwell in any way, particularly with a fever, cough, sore throat and shortness of breath

Feeling sick? Stay home. Get tested.

Visitor restrictions at our facilities due to COVID-19

From Wednesday 20 April, the following restrictions apply to visitors to Metro South Health facilities: 

  • All areas: Two people can visit a patient at a time. There is no restriction on the number of visits a patient can receive in a day. 
  • Emergency Department: A single visitor, vaccinated or unvaccinated, is permitted if they are either the parent or guardian of a dependent child, a support person for a patient requiring significant assistance (e.g. physical, verbal, cultural support) or on compassionate grounds.  
  • Operating Theatre and Recovery Room: Visitors are not routinely allowed; however, parents may visit children post-surgery in line with facility arrangements. 
  • Acute Medical Unit or Intensive Care Unit: Two support people are permitted.
  • COVID-19 designated zones, beds or wards: No visitors except where the patient is a child, has a cognitive impairment or has a need for a full-time support person (due for example to frailty, self-care needs or where a communication partner is required), provided the visitor is fully vaccinated, including a booster dose where eligible.
    • Visitors to a COVID-19 designated area may be permitted for the purpose of an end of life visit at the discretion of the hospital.

Please note: Staff do their best to accommodate visitors and support persons in line with current visitor restrictions, however this may not always be possible in areas with limited space. To protect patients and staff when physical distancing cannot be maintained, visitors and support persons may be asked to wait in another area. Thank you for your understanding.

Women's and children's visitor restrictions

Antenatal Clinic
Women are permitted to be accompanied by their partner or one support person. In exceptional circumstances, a second support person may be allowed, but permission must be sought by phoning the clinic before arriving for the appointment.

Maternity Assessment Unit
Women are permitted to be accompanied by their partner or one support person. In exceptional circumstances, a second support person may be allowed, but permission must be sought by phoning the clinic before arriving for the appointment.

Birthing Suites
A birthing mother may have up to two support people in the birthing suite. A close contact or diagnosed person may visit the birthing suite if approved by the operator of the hospital and the close contact or diagnosed person complies with the hospital’s protocol for close contacts or diagnosed persons visiting the birthing suite.

Maternity Inpatient Ward
After birth, no more than two visitors are permitted at any one time. The two visitors may be an adult and a child of any age.

Special Care Nursery 

  • Logan Hospital: Parents and carers only, one at a time. A second parent can visit, but due to space requirements, must remain in the waiting area whilst the other parent is within the unit. 
     
  • Redland Hospital: Parents and carers only, with a maximum of two people at a time. An operator of a hospital may give permission for a sibling to visit on compassionate grounds. 

Paediatric Units (Children's Inpatient Unit at Logan Hospital and Lamb Ward at Redland Hospital)

  • Logan Hospital: Parents and carers only, one at a time. A second parent may need to remain in a waiting area whilst the other parent is within the unit.
     
  • Redland Hospital: Parents and carers only, with a maximum of two people at a time. Please speak to staff about sibling visits.

Vaccination requirements

You must be fully vaccinated to visit hospitals, aged care, and disability services, unless: 

  • you are under 16 years of age 
  • you are unable to receive a COVID-19 vaccination because of a medical contraindication, and have evidence of a medical contraindication 
  • you are a COVID-19 vaccine trial participant, and have a current medical certificate 
  • you’re visiting for one of the following purposes: 
    • end of life visit 
    • to be a support person during childbirth 
    • in an emergency
  • you are a parent, carer, guardian or other responsible adult who is accompanying a child or minor that is a patient of the hospital (limit of one unvaccinated carer per patient) 
  • you are a carer or support person who provides assistance or other caring responsibilities, including advocacy services, to a patient of the hospital (limit of one unvaccinated carer per patient). 

Find out more about these requirements in the Hospital Entry Direction 

Thank you for your support and understanding during this time.

Last updated 17 May 2022
Last reviewed 6 April 2022