Skip links and keyboard navigation

Health alert: COVID-19

COVID-19 Alert: We are currently at GREEN traffic light level - there is no restriction for coming to hospital to receive healthcare. Visitors are currently welcome at Metro South Health facilities, and are asked to help keep patients safe by maintaining physical distancing where possible and practising hand hygiene. See visitor restrictions and the latest Queensland Government information. [18 January 2023].

Consumer and community engagement

Consumer and community engagement means building meaningful connections between government, communities and citizens. Metro South Health is committed to empowering our local community with a greater say over their local health services.

Engagement extends beyond informing the public, to enabling the public to have access to the decision making process.  It can cover a wide variety of interactions including:

  • information sharing
  • community consultation
  • participation in decision making.
Stages of an engagement process

Our process

We have a defined process for our consumer and community engagement activities.

People participating in engagement activity

Engagement activities

Read about our wide range of consumer and community engagement activities, including community workshops, committees, partnerships and programs.

Our strategy

Our framework to enable consumers and the community to have a voice in service planning and design, service delivery and evaluation of health services and programs within Metro South Health.

Last updated 25 July 2018
Last reviewed 16 May 2015