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About us

The Office of Advance Care Planning

Who are we?

The Office of Advance Care Planning is a statewide service (funded by Queensland Health) that helps to promote the important processes of advance care planning. Queensland is the first State/Territory in Australia to have a statewide, standardised clinical approach to receive, review and upload advance care planning documents.

What do we do?

The Office of Advance Care Planning:

  • provides information and resources about advance care planning to the public and health professionals
  • adds advance care planning documents to the Queensland Health electronic hospital record (The Viewer)
  • shares healthcare wishes with doctors involved in a person’s care 
  • connects people to advance care planning services in their local area

More about our work

1. The Office of ACP receives Statement of Choices (SoC), Advance Health Directive (AHD), Enduring Power of Attorney (EPOA), Queensland Civil and Administrative Tribunal (QCAT) Orders and revocation documents from individuals, hospitals, health services, GPs and residential aged care facilities across Queensland. Documents are reviewed, and if complete, are uploaded to the person's Queensland Health hospital record (The Viewer1) supporting:

  • individuals and substitute decision-makers to know relevant advance care planning documents can be easily obtained by clinicians when needed
  • clinicians to have direct access to a person’s advance care planning document(s) and to have confidence in the quality of the information contained within it.

2. To inform health service planning, the Office of Advance Care Planning manages a de-identified central database of Queenslanders’ preferences for end-of-life care, as they appear on the Statement of Choices. Learn more about the privacy and confidentiality policies that protect the de-identified data.

Please remember to send a copy of completed advance care planning documents to the Office of Advance Care Planning, for review and upload to the person’s Queensland Health electronic hospital record (The Viewer) via:
Email: acp@health.qld.gov.au
Fax: 1300 008 227
Post: PO Box 2274, Runcorn Qld 4113

To view a video about the ACP Tracker app (in The Viewer), and learn how this is supporting  quality end-of-life care, please click here.   

1The Viewer is a web-based application that provides consolidated clinical information about each patient who receives treatment or care at a Queensland Health facility. The Viewer ensures Queensland Health clinical staff and GPs have timely access to a patient’s public healthcare information.

Contact the Office of Advance Care Planning

The Office of Advance Care Planning is a free service provided by Queensland Health.

Office of Advance Care Planning
PO Box 2274, Runcorn Qld 4113
Phone: 1300 007 227
Fax: 1300 008 227
Email: acp@health.qld.gov.au

Last updated 30 September 2019
Last reviewed 4 December 2018

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