The Metro South community is one of the most culturally and linguistically diverse populations in Queensland. This presents us with many opportunities to work collaboratively with our multicultural partners to deliver high-quality, culturally responsive healthcare. We are also building a workforce that reflects our diversity and recognises that consumers, their families and carers are part of the healthcare team.

Metro South Health’s Multicultural Health Service Plan 2023-2026 (PDF, 1.42 MB) aligns with all objectives of our Strategic Plan with a focus on equitable access to services, collaboration and development of an exceptional workforce. This will ensure that Metro South Health will co-design services to:

• develop an organisation that welcomes and embeds cultural and linguistic diversity
• support the development and growth of high-quality language and communication support for everyone
• develop our skills and processes ensuring we consult, listen and learn from people’s experiences to make the system culturally responsive for everyone
• ensure we understand and respond to all health needs: physical and mental, emotional, social, cultural and spiritual that are underpinned by empathy, respect, equity and safety
• partner to ensure our health services are innovative and provide solutions for complex issues.