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Health alert: Novel coronavirus (COVID-19)

We are experiencing an increased number of people presenting to our Emergency Departments for treatment of COVID-19. A number of our staff are also impacted by COVID-19, and as a result we are experiencing longer-than-usual emergency department waiting times. Metro South Health will continue to treat the most urgent cases first (Category 1). Please do not attend the emergency department unless it is an emergency. Thank you for your patience and understanding while we prioritise our most urgent cases.

Fully vaccinated visitors may attend our facilities. Please refer to the visitor restrictions for more information. 
Find out where to get tested at one of our fever clinic locations, where to get vaccinated, our COVID-19 response and read the latest Queensland Government information.

Consumer, carer and community engagement strategy

Metro South Health's Consumer, Carer and Community Engagement Strategy 2020-2022 (PDF, 972.75 KB) and supporting Reference document (PDF, 2.72 MB) provides a framework to facilitate meaningful engagement in relation to the planning, design, delivery and evaluation of healthcare services in our region, in order to meet the needs of the people who use them.

It also provides the mechanism to enable us to gather feedback about initiatives and reforms that will impact service delivery and to monitor the quality and safety of our services, to deliver improved services for consumers and the community.

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Find out more about consumer, carer and community engagement in Metro South Health.

Last updated 16 September 2021
Last reviewed 16 September 2021