After an impressive 46-year tenure, Kim Dempsey, the Finance Manager for Policy and Performance at Metro South Health, is set to retire.
Kim's journey began in 1978 in the old admissions casualty department at Princess Alexandra Hospital, where she was part of the first-ever 24-hour rostered admin support team in Queensland.
"It was a great opportunity to work closely with clinicians. We were right in the thick of it, and I found that very interesting," said Kim.
Throughout her career, Kim took on various roles, including working in the outpatient's area, the admissions department, and doing the supply order for the Engineers Department, among others. She gained a reputation for being adaptable and resourceful, often stepping into roles that involved manual processes.
“In those days, we were lucky enough to do what was called a senior reliever position, so I got to go into different jobs throughout the hospital.”
“We used to use a paper list for theatre bookings. If we had cancellations to change the list, you would have to run over to the theatre and cross names off the list in pen.”
“Everything was manually done, no computers, even wages were paid in cash, so it was very different times," she said.
A highlight of her career was her involvement in several system implementations, transitioning from manual operations to advanced computerised systems. She played a key role in the introduction of the HBCIS system, which integrated admissions, theatre bookings, and nutrition management, revolutionising the way the hospital operated.
"The HBCIS implementation was really exciting because it brought clinicians together with non-clinical support staff."
Kim's role evolved over the years, encompassing a wide range of responsibilities, from managing the S4HANA system support team to participating in statewide committees and working groups aimed at system improvement.
"It was very tough during the go-live and then COVID hit, but we managed. I loved working with people and managing them, which this job has allowed me to do," she explained.
"I think Murray's pretty lucky because he's got a really good team here. We've all rolled up our sleeves and helped each other to get to the desired outcome."
Reflecting on her career, Kim expressed immense satisfaction with her work and the strong relationships she built along the way.
"I've enjoyed working with the people here. If I hadn't enjoyed it as much as I do, I might have left sooner."
As she prepares for retirement, Kim looks forward to traveling with her husband and spending time on personal projects. Her colleagues and friends at Metro South Health will undoubtedly miss her presence and expertise, but her legacy of dedication and innovation will continue to inspire future generations.
"I've really enjoyed working here and appreciated the support and teamwork that we've all had. It's been a rewarding career," she concluded.