Referral for RACF Clinicians
CAREPACT is available for clinical support and advice
7 days a week, 364 days a year, from 0730-1600
Referral process for RACF Clinicians
CAREPACT Emergency Triage Service
For all referrals to our Mobile Emergency Team (MET), please call the Triage line with a recent set of vitals:
0427 026 319
Referral for General Practitioners
Referral process for General Practitioners
CAREPACT Specialist Consult Line
Direct line to an Emergency Physician or Geriatrician for support, guidance and referral:
Hours: During the COVID Pandemic the GP and Paramedic Referral line is now available 24 hours a day.
Mobile: 0437 252 746
General Practitioners are encouraged to speak directly with a CAREPACT Specialist. Referrals in writing have resulted in delays to emergent care for patients and are discouraged. Further information like recent investigations, previous specialist involvement, and concurrent referrals will be discussed.
Referral for Paramedics
Referral process for Paramedics
CAREPACT Specialist Consult Line
Direct line to an Emergency Physician or Geriatrician for support, guidance and referral:
Hours: During the COVID Pandemic the GP and Paramedic Referral line is now available 24 hours a day.
0437 252 746
Things to consider prior to calling:
- Patient lives in Residential Aged Care in Metro South HHS
- NOT independent living, disability, or private accommodation
- Patient has a condition that could be managed by Mobile Emergency Team
- NOT new abdominal pain, chest pain, ALOC, or focal neurology
- Vital signs and examination findings
- Who called QAS? Is GP/Family aware?
- Advance care planning
- If clinical history is uncertain - phone us
Residential Aged Care Clinical Pathways
The Queensland Health suite of clinical pathways, developed to support decision making by Registered Nurses and General Practitioners (GPs) caring for residents of aged care facilities and to guide referral to Queensland Health Residential Aged Care Facility (RACF) acute care Support Services (RaSS).
Please use the link below to access the suite of pathways and also read the “How to use the pathways” and “Conditions of use and copyright” prior to implementing.
Residential Aged Care Clinical Pathways (Queensland Health)