What our volunteers do

Our regular volunteer intakes are in February, May, August and November.

Our volunteers support our visitors, patients and our staff and do things like:

  • welcoming patients and visitors and help them find their way around the hospital
  • helping patients who arrive for clinical appointments
  • spending time and doing fun activities with patients while in hospital
  • serving tea and coffee to visitors who spend a long time in our outpatient clinics
  • tending to fresh flowers in patient rooms and wards
  • taking a selection of books and activities from our free library to patient's rooms
  • supporting emergency department patients, visitors and staff
  • helping us with routine office requests
  • playing live music in our public spaces.

Who can apply

We welcome people of all abilities and cultural backgrounds to join our volunteer team, but you must:

  • be at least 18 years old,
  • provide references
  • have a criminal history check.

You also need to be vaccinated against measles, mumps, rubella, whooping cough (pertussis) and chicken pox (varicella). We can help you get vaccinated before you start if you need to.

How volunteering works

Our service hours are 7.30 am to 4 pm, Monday to Friday and we work on a rotating roster.

Our shifts are 3 to 4 hours long however we can be flexible.

If your shift is 4 hours or longer you'll get:

  • free parking
  • a meal voucher for the Alexandra Place Cafeteria.

We ask that you commit to at least one shift per week for the first 6 months. After that we'll talk about your experience and work out ongoing shifts.

How to apply

Fill in and submit the volunteer application form.

Once received, we will be in touch to talk about your application and what volunteer roles we have.

Before you start

Before you start, we'll do your criminal history and reference checks. We'll need your written consent and proof of identity documents, such as your driver's licence, passport, proof of age card or Medicare card to do these.

We will give you orientation and training for the role you will be doing.

Uniforms

Our volunteers wear a Metro South Health branded Polo shirt or a vest over regular clothes.

Contact us

If you've got any questions, you can contact our volunteer team by either:

Last updated: July 2024