We are now accepting visitors at our facilities. Please refer to the visiting hours on visiting restrictions for more information.
Metro South Health has a commitment to ensuring the highest level of ethics in our organisation. As such, we support disclosures of wrongdoing.
If you are a member of the public and you have been or are currently a patient or client at one of Metro South Health's facilities or clinics, and you believe a member of our staff has committed a crime or has committed what you reasonably suspect to be corrupt conduct, then you can report this conduct and have it investigated.
Corrupt conduct is defined under section 15(1) and 15(2) of the Crime and Corruption Act 2001
Under section 15(1) of the Crime and Corruption Act 2001, corrupt conduct is conduct which:
All limbs of the definition, without exclusion, must be met to raise a reasonable suspicion of corrupt conduct.
Under section 15(2) of the Crime and Corruption Act 2001, corrupt conduct is conduct which:
Examples of corrupt conduct include, but are not limited to:
Public interest disclosures mean the disclosure of information specified in the Public Interest Disclosure Act 2010 (sections 12 and 13) and made to an appropriate public sector entity that has the responsibility or power to take appropriate action about the information disclosed or to provide an appropriate remedy.
Any person (including members of the public) can make a disclosure about:
Employees of Metro South health (or other public sector agencies) can make a disclosure about:
The preferred method to make your complaint is in writing with sufficient information and particularisation of incidents to assess and deal with the complaint. Metro South Health will also deal with anonymous complaints and fraud reports, however, there needs to be sufficient information about the incident to assess and deal with the complaint or report.
You can make your complaint or report to:
Complaints can also be made externally to:
Metro South Health encourages any person who considers that they have witnessed wrongdoing to come forward and make a disclosure. We aspire to an organisational climate where members of the public and staff feel confident and comfortable about making a disclosure of wrongdoing.
We believe that we have an obligation to deal with wrongdoing in Metro South Health. Every employee has an ethical responsibility to disclose wrongdoing and any disclosure is in accordance with Metro South Health's ethical culture and in particular, acting with integrity. Section 9 of the Public Sector Ethics Act 1994 places an obligation on all Metro South Health employees to disclose fraud, corruption and maladministration. Further to this, the obligation to report wrongdoing is reflected in Principle 1 of the Queensland Public Service Code of Conduct. Metro South Health believes staff who come forward with disclosures of wrongdoing are acting as exemplary organisational citizens by assisting us in promoting openness, accountability and good management.