We are now accepting visitors at our facilities. Please refer to the visiting hours on visiting restrictions for more information.
Metro South Health supports the Queensland Government’s Right to Information (RTI) scheme.
The RTI process is designed to provide access to information held by the Government, unless on balance it is contrary to the public interest to provide that information.
You can apply to access information from Metro South Health under the following legislation:
In many cases you will be able to access the information you are seeking without using the RTI process.
Before submitting an RTI application, we recommend:
If you have been a patient at a Metro South Health facility or service, you may be able to apply to access your own medical record without using the RTI/IP process.
Alternatively, you can download the Right to information and information privacy information access application form (PDF, 172KB) and submit it:
Some fees and charges apply to RTI and IP applications.
If you are dissatisfied with Metro South Health’s decision on your access application you can apply to have that decision reviewed.
An application to have a decision internally reviewed must be made within 20 business days of the date of the letter communicating that decision. Please contact us for more information.
You can also apply to have our decision reviewed by the Information Commissioner.